Frequently Asked Questions

Everything you need to know about shopping with U.S. Polo Assn. India

How can I track my order?

Once your order is shipped, you will receive a tracking link via email and SMS. You can also track it directly through the 'My Orders' section on our website.

What is the return policy for U.S. Polo Assn. India?

We offer a 15-day return policy for most products, provided they are unused, unwashed, and have all original tags attached. Some innerwear and accessories may be non-returnable due to hygiene reasons.

Are the products sold online authentic?

Yes, this is the official online store for U.S. Polo Assn. in India. All products are 100% authentic and sourced directly from the brand's authorized manufacturing units.

What payment methods do you accept?

We accept a wide range of payment options including Credit/Debit Cards, Net Banking, UPI, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.

How do I find the right size?

Every product page features a detailed 'Size Guide' with measurements in inches and centimeters to help you find the perfect fit. We recommend comparing these with your body measurements before purchasing.

How long does shipping take?

Orders are typically processed within 24-48 hours. Delivery usually takes 3-5 business days for metropolitan cities and 5-7 business days for other regions across India.